FAQ's

WHAT PAYMENT METHODS DOES TYCHE + ISET USE?  

We accept: PayPal, Visa, MasterCard, Maestro, American Express, JCB, Discover, Diners Club, Union Pay, Google Pay, Apple Pay. 

Please email hello@tyche-iset.com for further inquiries. 

 

WHAT COUNTRIES DOES TYCHE + ISET SHIP TO? 

TYCHE + ISET EYEWEAR ships Domestic & International (USPS - United State Postal Service)

Domestic U.S. Orders - FREE PRIORITY MAIL SHIPPING USPS

Expedited (2-Day) - $15.00

Overnight - $25.00

International orders - $25.00

International Orders may require customs duties or taxes to your Country. Customer is responsible for all additional fees or returns.

 

HOW DO I TRACK MY ORDER?

Once your order has been processed you will receive a confirmation email with a tracking number link for USPS. If you have any questions or problems please email hello@tyche-iset.com.

 

RETURNS & EXCHANGES?

Please review our Refund Policy here. 

If you have additional questions or concerns, please email us at hello@tyche-iset.com or reach out to us through the Live Chat option (located on left-hand corner of our website).

 

I'M HAVING ACCESSIBILITY ISSUES USING YOUR WEBSITE. CAN YOU PLEASE HELP ME?

Yes, of course! We want to ensure everybody is able to enjoy our website. We use the WCAG 2.0 Accessibility Guidelines to maintain ADA compliance. If you are having any accessibility issues while using our site, please email us immediately to: hello@tyche-iset.com

We will assist you as soon as possible and we thank you for your understanding!

 

 

Questions, Comments or Concerns?

Feel free to contact us at hello@tyche-iset.com

 

We appreciate you!